Email marketing software and anti spam software from Spam Nullifier - email software experts The Anti-Spam Home Page for SpamNullifier

Note: If you do not find your answer below, then contact our customer support here ->

Q: I cannot download the installation file or the installation file does not work. What do I do?
A: Please make sure you are using Internet Explorer 5.5 or higher, or AOL7 or higher. Also disable any download manager/accelerator applications as they are known to interfere with the script-based downloads we use.

Q: I cannot register my copy of Spam Nullifier Pro (SpamNullifier Pro) or my registration number is not working (or any other registration related questions).
A: Please make sure you are entering your serial number/registration key as it appears in the email sent to you.

Q: Will Spam Nullifier Pro work on a Mac? Linux?
A: Spam Nullifier Pro is currently compatible with Microsoft Windows 98/Me/NT4/2000/XP. There are no plans at this time to create a version compatible with the Mac, Linux, or any other non-Microsoft Operating System.

Q: Does your software come with free upgrades?
A: Our current plan is to offer all Spam Nullifier Pro updates for *FREE* for the life of the product.

Q: I have purchased Spam Nullifier Pro and want to install it on my desktop and laptop. How can I do this?
A: A single purchase of Spam Nullifier Pro provides you with a single license key that can be used to register Spam Nullifier Pro on a single computer. If you wish to install Spam Nullifier Pro on more than one computer simultaneously you must purchase a license for each computer.

Q: Spam Nullifier Pro is causing an illegal operation or other error. What do I do?
A: Please contact us for support with this issue.

Q: I want a refund.
A: If you would like a refund please contact us with your customer number, order number, and email address you used to order along with the reason you would like a refund.

Q: How do I uninstall Spam Nullifier Pro?
A: To uninstall Spam Nullifier Pro please do the following:
* Close Spam Nullifier Pro if it is currently running
* Uninstall Spam Nullifier Pro from the Control Panel's Add/Remove Programs utility.
* Or you can manually delete the folder c:\program files\Spam Nullifier Pro\

Q: I cannot download the installation file, the installation file is corrupted, or otherwise does not work.
A: Please make sure you are using Internet Explorer 5.5 or higher, or AOL7 or higher. Also disable any download manager/accelerator applications as they are known to interfere with the script-based downloads we use.

Q: I'm still receiving popup advertisements through "messenger". How do I stop these?

A:What you are getting may not be a popup message at all, but instead is Windows Messenger spam. This is not spyware/adware or a browser popup. These are sent to you by spammers using Windows Messaging, a service present on all Windows NT/2000/XP computers. This page has instructions on how to turn this service off and thwart the spammers. If for some reason you need Windows messaging enabled you can use a firewall to block outside messages as described in this MS Knowledge Base article.
Links:
http://www.itc.virginia.edu/desktop/docs/messagepopup/
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q330904

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