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Note: If you do not find your answer below, then contact our
customer support here ->
Q: I cannot download the installation file or the installation file
does not work. What do I do?
A: Please make sure you are using Internet Explorer 5.5 or higher,
or AOL7 or higher. Also disable any download manager/accelerator
applications as they are known to interfere with the script-based
downloads we use.
Q: I cannot register my copy of Spam Nullifier Pro (SpamNullifier
Pro) or my registration number is not working (or any other
registration related questions).
A: Please make sure you are entering your serial number/registration
key as it appears in the email sent to you.
Q: Will Spam Nullifier Pro work on a Mac? Linux?
A:
Spam Nullifier Pro
is currently compatible with Microsoft Windows 98/Me/NT4/2000/XP.
There are no plans at this time to create a version compatible with
the Mac, Linux, or any other non-Microsoft Operating System.
Q: Does your software come with free upgrades?
A: Our current plan is to offer all
Spam Nullifier Pro
updates for *FREE* for the life of the product.
Q: I have purchased
Spam Nullifier Pro
and want to install it on my desktop and laptop. How can I do this?
A: A single purchase of
Spam Nullifier Pro
provides you with a single license key that can be used to register
Spam Nullifier Pro
on a single computer. If you wish to install
Spam Nullifier Pro
on more than one computer simultaneously you must purchase a license
for each computer.
Q:
Spam Nullifier Pro
is causing an illegal operation or other error. What do I do?
A: Please contact us for support with this issue.
Q: I want a refund.
A: If you would like a refund please contact us with your customer
number, order number, and email address you used to order along with
the reason you would like a refund.
Q: How do I uninstall
Spam Nullifier Pro?
A: To uninstall
Spam Nullifier Pro
please do the following:
* Close
Spam Nullifier Pro
if it is currently running
* Uninstall
Spam Nullifier Pro
from the Control Panel's Add/Remove Programs utility.
* Or you can manually delete the folder c:\program files\Spam
Nullifier Pro\
Q: I cannot download the installation file, the installation file is
corrupted, or otherwise does not work.
A: Please make sure you are using Internet Explorer 5.5 or higher,
or AOL7 or higher. Also disable any download manager/accelerator
applications as they are known to interfere with the script-based
downloads we use.
Q: I'm still receiving popup advertisements through "messenger". How
do I stop these?
A:What you are getting may not be a popup message at all, but
instead is Windows Messenger spam. This is not spyware/adware or a
browser popup. These are sent to you by spammers using Windows
Messaging, a service present on all Windows NT/2000/XP computers.
This page has instructions on how to turn this service off and
thwart the spammers. If for some reason you need Windows messaging
enabled you can use a firewall to block outside messages as
described in this
MS Knowledge Base article.
Links:
http://www.itc.virginia.edu/desktop/docs/messagepopup/
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q330904
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